Headspace EAP

5 Star Reviews

20+ Years of Experience

Experts in EAP Services

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"Discover How To Boost Employee Productivity & Morale With The Headspace Employee Assistance Programme (EAP)"

Headspace is a proudly South African EAP rooted in Ubuntu and built for impact

The Headspace team has demonstrated and exceptional level of service as well as a high level of professionalism, skill and competence.– Lyndon - Abercrombie & Kent

At Headspace, we are proud to offer a truly South African Employee Assistance Program — one that doesn’t simply import wellness frameworks, but rather builds them from the ground up, for our people.

South Africa is not just another market — it is a diverse, complex, and deeply human context that requires support systems rooted in understanding, empathy, and cultural relevance.

Our people face layered challenges: trauma, financial pressure, chronic illness, workplace stress, and family responsibilities — often without access to support.

Why Choose Headspace?

Support employees facing personal and emotional challenges
Reduce absenteeism, presenteeism, and burnout
Protect and retain valuable talent
Empower HR and managers with professional support
Create a healthier, more resilient workplace culture
Meet legal and ethical obligations for employee wellbeing

What Is Included?

Trauma informed support in most African languages
24-Hour access to nurses, counsellors, legal and financial experts
HR & Managerial support services
Monthly utilization reports, fully anonymous.
Flexibly month-to-month contracts
30-Day money back guarantee

“We are currently making use of the Headspace EAP services and can truly recommend this service for the impact it has made within the organisation to date. The service we have received is reliable, quick, and truly beneficial for the well-being of our employees. I would highly recommend the Headspace EAP. I am sure that it will make an extremely positive addition to your organisation.”
– Somahya Calvert - ZEE Entertainment



At Headspace, We Believe Employees Should Be Supported in the Language They Cry In

Our nationwide network of experienced professionals and call center staff support employees in most African languages, because when someone is in pain — real pain — they don’t reach for corporate jargon or textbook psychology.

They reach for home. For words that feel familiar. For voices that understand.

At Headspace, we believe that true support begins with cultural and emotional safety.

Our teams are trained not just in clinical protocols, but in understanding the social, emotional, and economic realities South Africans face every day — from load shedding and rising unemployment to gender-based violence and the mental strain of living in an unequal society.

Trauma Is Not a Buzzword Here — It’s a Daily Reality

According to the South African Depression and Anxiety Group (SADAG), 1 in 4 employees in South Africa suffers from depression, yet more than 80% receive no support.

What’s more, the high rates of crime, GBV, and HIV exposure make trauma a daily reality for many.

That’s why Headspace is the only EAP in the country with a specialised Trauma, Assault and HIV Support benefit — designed to give employees immediate access to expert intervention when they need it most.

It’s not a tick-box solution. It’s a lifesaving one.

Headspace isn’t a one-size-fits-all solution imported from abroad — it’s the only EAP built from the ground up for South African workplaces.

We understand the culture, the languages, the trauma — and the pressure. Our services speak directly to those realities, empowering HR to support teams with empathy, speed, and practical impact.

Most global EAPs don’t reflect the depth of trauma many South Africans face. We do. That’s why Headspace is proud to be the only Employee Assistance Programme (EAP) in South Africa to include a trauma insurance benefit.

This is more than counselling — it’s real, responsive, culturally relevant care, backed by funding that ensures employees can get help when they need it most – without worrying about money.

“Jacques Venter and his team has been instrumental in implementing and delivering a comprehensive holistic Employee Wellness Programme for our organisation. Headspace has proven to be a trusted partner in cultivating a culture of well-being within our organisation.”
– Avina Maharaj – Signa Group HR

Trauma, Assault & HIV – Insurance Benefit

Because when trauma happens, time and trust matter.

Exclusive to Headspace EAP Clients:

R10,000 cover per family per trauma incident
R5,000 for immediate medical treatment for bodily injury
R5,000 for face-to-face psychological support with a psychologist
Emergency HIV intervention: Testing, ARVs, morning-after pill

Most EAPs talk about trauma. We built a real response around it.

This isn’t a luxury add-on. It’s a vital safety net — and only Headspace delivers it as standard as part of the Core EAP Service Offering.

Additional HR Tools That Go Beyond Counselling

The Headspace Proactive Risk Management Suite

Early intervention. Real-world support. Outcomes you can measure. This suite is included for all clients — giving your HR team tangible ways to act.

Conflict Resolution & Mediation
Critical Care Follow-Up Calls
HR & Managerial Referral Tools
Performance-Based Referrals
Workplace Crisis Intervention

Client Satisfaction Reflection – Headspace EAP

Client Satisfaction That Speaks Volumes

We recently conducted an anonymous satisfaction survey with a Headspace client of over 3 years
and 160+ employees. Here’s what we found:

These results reaffirm what we’ve always known: Headspace is not only the leading EAP provider
in South Africa — we’re delivering real, measurable impact.

What Happens After You Say Yes

Approve your quote and sign the Memorandum of Agreement
We invoice and provide a spreadsheet for your staff list
Implementation takes 2–3 working days
You receive onboarding tools, posters, and welcome comms
Monthly anonymous utilisation reports shared with HR
Enjoy peace of mind with our 30-day money-back guarantee

In a country as vibrant and as vulnerable as ours, an EAP should be more than a corporate benefit — it should be a human right.

Headspace is not just an EAP provider. We are a South African story of resilience, care, and relevance.

Let’s rewrite the narrative of wellness — together.

30-Day Money-Back Guarantee

Submit your staff numbers today and receive your custom quote — and try Headspace risk-free for 30 days. If at any point in the first 30 days you’re not completely satisfied, we’ll cancel your agreement and refund your full subscription. No questions asked.

Because people deserve more than policies. They deserve care that truly fits.

Kind Regards

Jacques Venter

Founder: Headspace Events (PTY) LTD

Testimonials from our customers

Why Companies Trust Headspace

Headspace excels in empathetic engagement, leveraging their deep knowledge to enhance operational effectiveness and promote wellness, ultimately boosting productivity and morale within an organization.

Avina - SIGNA Group

We are currently making use of the Headspace EAP services and can truly recommend this service for the impact it has made within the organization to date. The service we have received is reliable, quick, and truly beneficial for the well-being of our employees.

Somahya - ZEE Entertainment

"Our management team find it a great source of comfort knowing that there is a solid layer of support in place for our people should they require
support"

Kerry - Apex-Bi

The Headspace team has demonstrated and exceptional level of service as well as a high level of professionalism, skill and competence. 

Lyndon - Abercrombie & Kent

Ready to empower your team and lighten HR’s load?

Let’s talk about how we can transform wellness in your workplace.

Together, we’ll turn employee care into your company’s greatest strength.

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